If you are having trouble finding a client it's likely that you have set them as inactive on the client details tab or you are misspelling their name.
TIP: A&B Pumbling is NOT the same as A and B Plumbing or A & B Plumbing.
To Find the client
Go to the Clients screen > Select the Inactive tab > Toggle the switch 'Show Inactive' to green. Any clients who have been marked as inactive on the client details tab will appear in the list with a green tick in the inactive column.
To update the inactive setting
From the screen above click on the client name > click on the client details tab > click the Inactive toggle swith to turn it of and click update.